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| annotationPageLabel | 1 |
|---|---|
| annotationAuthorName | Ananda Thrift |
| dateModified | 2022-06-30T10:03:57Z |
| parentItem | Everlane's Disgruntled Customer Service Employees are Unionizing.pdf |
| tags | |
| key | 3G2TEYUY |
| dateAdded | 2022-06-30T10:03:40Z |
| itemType | annotation |
| annotationComment | Everlane sells "sensible loafers, $100 cashmere sweaters, and simple button-down shirts beloved and heavily featured in places like The Strategist". Note the parallels to Naadam. #transparency (as marketable idea); #fair-labour (in the USA) |
| annotationText | Everlane—the chic, stripped-down, San Francisco-based clothing brand beloved by the tech and media sectors alike—sells nothing so much as an idea. The company says it’s dedicated to both sustainability and “radical transparency,” promising customers, “We reveal the true costs behind all of our products—from materials to labor to transportation.” But the company’s customer-service employees say that what’s not disclosed in that formula is the human cost to their team, a cadre of part-time remote workers who make up a key piece of the business—and who make around $16 an hour and don’t receive healthcare or other benefits. |
| version | 1602 |